Dear Sir/Madam

I am writing to complain about the unacceptable treatment that I received in your restaurant last friday when I intended to have dinner with my friend.
First of all, we were given a table just in front of the toilets because there was not any other available, although we had booked it in advance. Furthermore, we were forced to leave at 10 p.m because someone else had also booked the same table.
Secondly, we had to wait for nearly half an hour to be served and after the long waiting, we were obliged to change our minds and ask for meat because there was no lobster left. In fact, only three out of the seven main courses were available.
To make matters worse, there was no response when I asked to meet, the manager of the restaurant so I have been forced to write to make you know about these unfortunate incidents.
I very much hope that in future you will take care of these mistakes in order to prevent them.

Yours faithfully,
ABG

Last edited by ABG23 (2019-01-28 12:43:32)